Project Assistant - Beqaa

Zahlé, Beqaa Governorate, Lebanon | Full-time


About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program

In 2019, Mercy Corps, the Danish Refugee Council (DRC), Oxfam in Lebanon and Al Majmoua established the Consortium “Linking Vulnerable Populations and Inclusive Market Networks to Advance Sustainable Economic Development in Lebanon” - or “LINKED” - to contribute to sustained, inclusive and sustainable economic development in Lebanon. DRC is the consortium lead.

With support from the European Union’s MADAD Trust Fund (MADAD), LINKED intends to deliver an integrated livelihoods package comprising a series of mutually reinforcing and sequenced activities. On the one side, it will aim to ensure vulnerable households have enhanced capacities to identify and pursue decent livelihood pathways and improve access to employment opportunities for vulnerable job seekers through enhanced marketable skills and linkages with employers. In parallel, it will seek to strengthen capacities of selected local businesses to provide decent, inclusive and sustainable income generation opportunities.

The €14.5 Million programme will be delivered in Bekaa, Tripoli and Mount Lebanon governorates most affected by displacement for a period of 32 months and will target Lebanese vulnerable populations and refugees. The action is designed so that each agency will serve as thematic lead for various elements of each output – DRC for employability, Mercy Corps for Business Support, Oxfam for Advocacy and Decent Work conditions, and Al Majmoua for financial inclusion – while DRC and Mercy Corps will be delivering the bulk of employability and business support activities in their own geographical area of implementation.

The Position

The Project Assistant is expected to contribute to the daily tasks related to MSMEs and local business cluster components. She/he will be working closely with the MSMEs officer and MSMEs coordinator to support all activities through different administrative tasks and day to day activities related to outreach, logistics, and follow-up with beneficiaries. She/ he will also support the team in coordinating with the MEL officers on data collection and maintenance of the database as well as manage the info line for the component.

Essential Responsibilities

Programmatic Responsibilities:

  • Assist in organizing and promoting the MSMEs and LBCs components through outreach activities
  • Support the MSMEs Officer and Coordinator in the planning and implementation of LINKED program activities
  • Fully document program activities, contribute to data collection and entry, recordkeeping, and related tasks
  • Support the team in procurement activities as needed
  • Support the team in maintaining the individual files for MSMEs and LBCs
  • Support in the logistical planning of LBCs events
  • Support in the logistical planning of MSMEs and LBCs coaching sessions
  • Support with any administrative tasks in order to ensure the timely and proper progress of activities

Other Related Responsibilities

  • Support the team in outreach activities 
  • Assist in responding to participants’ inquiries
  • Conduct field visits to the MSMEs’ and suppliers’ locations with the LINKED team to ensure proper flow of work and smooth implementation
  • Support in filing and entering the data of the in-depth assessment 
  • Follow up with procurement on pending PRs and assist in updating the MSMEs tracker sheet 

Supervisory Responsibility



Reports Directly To: MSMEs Officer

Works Directly With: LINKED Program Team, LINKED Program manager, other Mercy Corps MEL staff

Accountability to Participants and Stakeholders

  • Ensure that Mercy Corps’ Community Feedback and Accountability Mechanism is clearly communicated to project beneficiaries, and that the hotline numbers are visible to end beneficiaries throughout the program;
  • Ensure all activities are gender sensitive and follow Mercy Corps’ Gender Equity Policy;
  • Apply Do No Harm standards to ensure activities do not have detrimental effects on vulnerable communities;
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;

Minimum Qualification & Transferable Skills

  • BA/S or equivalent, preferable business administration, marketing, public administration, international development or other related field;
  • At least one year of experience and proven high level of competence in working in economics and market development programs
  • Strong organizational skills, and ability to work independently and take initiative under pressure in a rapidly changing, multi-cultural context, whilst adhering to strict deadlines
  • Excellent communication skills
  • Excellent written and verbal English and Arabic skills
  • Advanced computer skills in MS office programs, particularly Excel
  • A demonstrated ability to multi-task and process information into action as to not delay program activities
  • Demonstrated ability in team work
  • Ability and willingness to travel to the field as needed to support trainings and filed based activities
  • General understanding of basic entrepreneurship and business development concepts
  • Experience in working with MSMEs support is an asset

Success Factors

The successful Project Assistant will be bright, energetic, hard-working and eager to learn.  S/he will take a deep personal interest in humanitarian and development assistance.  S/he will be attentive to detail and able to carry out assigned tasks in a timely manner and according to a very high standard of quality.  S/he will be creative and flexible, contributing to developing and encouraging new and innovative solutions, but at the same time will not have any difficulty in adhering to systems and procedures. S/he will strictly follow all protocols related to safety and security, and holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Mercy Corps’ values.

Living Conditions / Environmental Conditions


Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.